1. Information We Collect

• Personal Information: Name, phone number, email address, billing and shipping address, and order details provided during checkout, account registration, or customer support communication.
• Payment Information: Payment transactions are processed securely through third-party payment gateways. Poojalaya does not store your card or banking details.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

• To process and deliver your orders for statues, idols, and décor items.
• To communicate order updates, shipping details, and customer support responses.
• To improve our website functionality, product offerings, and customer experience.
• To send promotional messages or updates only if you have opted in.

3. Information Sharing & Disclosure

• Service Providers: Your information may be shared with trusted third parties such as courier partners, payment gateways, and hosting providers solely for order fulfillment and business operations.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

Poojalaya uses cookies and similar technologies to remember user preferences, analyze website traffic, and enhance browsing experience. You may disable cookies through your browser settings, though some features may not function properly.

5. Your Rights & Choices

You have the right to access, update, or request deletion of your personal information. Requests can be made by contacting us at poojalayaofficial@gmail.com.

6. Data Security

We take reasonable and industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is completely secure.

7. Changes to this Privacy Policy

Poojalaya reserves the right to modify or update this Privacy Policy at any time without prior notice. The updated version will be posted on poojalaya.in. Continued use of the website constitutes acceptance of the revised policy.